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Posts tagged "Lean"

*Latest webinar: 10/15/19 QI Macros Webinar

More than 50 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)

 



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Excel, QI Macros, Webinar.

Not Everyone Likes Quality Improvement

There are a number of fears that make people hesitant to share data and or let you make improvements. Here’s why.



 

“Not everybody is in love with this whole idea of improvement. There are people who, when you come to them and say, “I need your data about such-and-such,” they don’t want you looking at their data because they don’t want to look stupid. If they’re the manager of that organization and they’ve had all this data and they can’t find what I call the “invisible low-hanging fruit,” they think that they’re stupid or something. No, they just don’t know how to analyze the data.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

How Six Sigma SPC Software Design Can Slash the Learning Curve

How you design software can slash the learning curve. Did you design it for college students studying statistics or a business man or woman who just wants to achieve a result with minimal time, effort and training?



“Hi, Jay Arthur with the QI Macros [software]. I wanted to talk to you today about Six Sigma SPC software.

“Now, there’s some big dogs out there, and if you look at them real closely, you’ll see they were designed by professors in the statistical department who wanted to create software to train students in statistics. It has every nook and cranny and option and tweak and everything that you can possibly do to teach people statistics, and fill up curriculums that’ll last an entire semester to focus on different things that you could do to tweak all these little statistics.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Statistics.

It’s Not My Fault!

I was on a cruise and almost everyone had an explanation for why things weren’t going as planned. Almost everyone said or implied: “It’s not my fault!” Isn’t it time to take responsibility for reporting all faults whether it’s yours or not?



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I was on this Cruise in Scandinavia and we were in Oslo and we had to take a train over to Bergen to get to the cruise ship, and they said, “Well, unfortunately they’re working on the tracks and so we have to take a two hour bus ride to get to the remaining four hours of train ride.” And they said kind of like, “Well, it’s not our fault,” and then they said “Well, we can’t leave yet because the catering truck hasn’t arrived from Oslo with the food for the train.” Again, they say “Well, it’s not our fault.”

“They said that phrase over and over again.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Cultures Want To Stay In Sync

To create a Quality Culture you will first need to be out of sync, then become the “cool kid” that everyone wants to sync with. Here’s how:



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“Seth Godin had a blog recently that I think applies to us. Here’s what he said: He said, “Culture, by its very definition, isn’t the work of being right. It’s the work of being in sync.”

“When I was growing up, all the hippies gathered in Haight Ashbury; they weren’t wrong, they were just being in sync.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Sameness or Difference?

How you look at things can make all the difference in the results you achieve in the world. Here’s why:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I just got back from a whirlwind cruise of Scandinavia: Norway, Finland, Sweden, Copenhagen, Germany, St. Petersburg in Russia, Estonia… and one of the things that struck me about this is as you go around, how similar we all are. We all want to make a good living doing meaningful work, we want to raise successful children, we want to have our own home, all of these things we’re similar, right?

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Which Came First, Management Support or Results?

What’s the easiest way to get management support for Lean Six Sigma?



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software.]

“If you’ve been around Six Sigma or TQM and all these other things, you often hear it said (and you know it’s one of Deming’s 14 points) that you need management commitment and support… to get results – to get anything going.

“I’m going to disagree. I’m going to suggest to you that if you start getting results and start improving things and saving time, saving money, saving lives using the tools of quality, you will get management support.

Posted by Jay Arthur in Agile Lean Six Sigma, Jay Arthur Blog, Lean, Six Sigma.

Matrix Diagram Magic

Matrix diagrams are one of the most common tools in Six Sigma. Once you learn how one works, you know how to use all of the others!



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software.]

“One of the tools that I think people don’t think about too much are Matrix Diagrams. A matrix diagram is essentially anything divided up into rows and columns. Now, these can be as simple as an action plan, it might be how you put all your countermeasures and prioritize them, so there might be some column for prioritizing things in some sort of fashion.

Posted by Jay Arthur in Jay Arthur Blog, Lean, QI Macros.

Hacking Lean Six Sigma Training

In the early 1990s, I took a control chart class that lasted five days. We learned decision trees and how to calculate control chart formulas with a calculator. I knew that the phone company would never tolerate five-day trainings for 70,000 employees and I knew that few of our employees would tolerate calculating these formulas manually. The only way to remove this barrier was to automate it. Here’s how I did it.

Let’s stop teaching people things they don’t need to know. It’s waste. When I automated everything, it shortened the training and increased retention and results. You can too.



“Hi, I’m Jay Arthur.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.

One and Done

This phrase popped up at the Lean Six Sigma World conference. Here’s what it means: Don’t be a “one-trick pony.”



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I was down in San Antonio for the Lean Six Sigma World Conference and I heard a phrase that I don’t think I’ve ever heard before. The phrase was, “One and done.” “One and done.”

“Now, it turns out what they were talking about was people were getting their Green Belt training and guess what? They do one project and then they’re done. They got their certificate… you know, they’re certified, and that gives them a little bit better job, but then they don’t go on to do any more projects.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.