Improvement Insights Blog

Do You Have A Healthcare Horror Story?

Almost everyone I talk to has a Healthcare Horror Story. It doesn’t have to be that way. Here’s why:

Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I think almost everybody I talk to has some sort of healthcare horror story. Some story about a friend or a loved one who was harmed while in the care of somebody in in the healing profession. It doesn’t have to be that way. There’s a goal afoot to try and achieve zero harm, to create hassle-free healthcare, and it’s possible, right?

Continue Reading "Do You Have A Healthcare Horror Story?"

Posted by Jay Arthur in Improvement Insights.

5/12/26 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

•  
• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Jay Arthur is also the author of Agile Process Innovation – Hacking Lean Six Sigma for Maximum Results, which may be downloaded for free by clicking the title.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "5/12/26 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

3/10/26 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "3/10/26 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

2/10/26 Healthcare Data Analytics Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "2/10/26 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

1/20/26 Healthcare Data Analytics Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "1/20/26 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, QI Macros, Webinar.

12/16/25 Healthcare Data Analytics Webinar

Over 100 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "12/16/25 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

11/11/25 Healthcare Data Analytics Webinar

Over 160 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "11/11/25 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

9/9/25 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.

Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "9/9/25 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

8/19/25 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "8/19/25 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.

7/15/25 Healthcare Data Analytics Webinar

Over 400 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

• Jay Arthur is the author of “Lean Six Sigma For Hospitals” which is now in its 2nd edition.
• Accelerating Healthcare Transformation with Lean and Innovation by Paul Pisek
• The Health Care Data Guide by Provost and Murray
• Johns Hopkins Evidence-Based Practice for Nurses and Healthcare Professionals: Model and Guidelines, Fourth Edition

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Continue Reading "7/15/25 Healthcare Data Analytics Webinar"

Posted by Jay Arthur in Agile Lean Six Sigma, Data Mining, Excel, Healthcare, Lean, QI Macros, Six Sigma, Webinar.