Glitches are Opportunities

Improvement Insights Blog

Glitches are Opportunities

The next time you hit a glitch are you going to
0. Ignore it
1. Find a work around
2. Take heroic action to fix it.
3. Fix the glitch and then take the time to prevent it from ever happening again?

This entry was posted by Jay Arthur in QI Macros, Six Sigma and tagged , , . Bookmark the permalink.