Improvement Insights Blog

Pig Cartoon – Standard Work

At ASQ World, Craig Plain gave a fun presentation on Cartoons for Quality.

One of the exercises used a standard work procedure for drawing a pig. Try it yourself

Standard Work Procedure Pig Cartoon Instructions

Here’s mine:

While I’m not normally fond of using games for training, I thought it was interesting how none of us drew exactly the same pig.

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Posted by Jay Arthur in Lean, Six Sigma.

Insights from ASQ Phoenix – 2018

Here are my takeaways from the ASQ conference in Phoenix.

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Posted by Jay Arthur in Improvement Insights, Lean, Manufacturing, Six Sigma.

Creating a Culture of Quality

The April, 2014 Harvard Business Review has an article about creating a culture of quality. The authors found that a culture of quality will save $13,400 per employee per year. Surveyed participants also said it takes two hours to fix a mistake. Joseph Juran often said that companies lose a quarter (25%) of their revenue finding and fixing mistakes and errors, so this gives us a benchmark and a reason to embrace quality.

“Companies that take a grassroots, peer-driven approach develop a culture of quality. Traditional strategies have little effect.”

Four Factors that Drive Quality

• Leadership – As Deming said: “The aim of superision should be the help people and machines and gadgets do a better job.

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Posted by Jay Arthur in Lean, Manufacturing, Service, Six Sigma.