Measurement – Lean Six Sigma Moneybelt

Improvement Insights Blog

Posts tagged "Measurement"

Measure Success or Failures

Measure failures not success. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Recently one of our users called up and asked me about showing percent compliance. You know, present success (in this case it was neonatal intubations – this is for healthcare). But the goal obviously is to get to 100% first-time success at intubating a preemie, right? So that would be a good thing.

“Now what most people do is they try and focus on the success side of this, so if you’re down here, you want to get up that-a-way, right?

Posted by Jay Arthur in Improvement Insights, Six Sigma.

Tools to Monitor Your Own Health

Even before COVID-19, I gave my staff digital thermometers, oximeters and blood pressure cuffs to help them monitor their health. You can too. Here’s how:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I don’t know about you but when I was a kid growing up and my mom needed to take my temperature we used something called a thermometer. This is actually the original box that it was in, but that’s no longer necessary right? Now we have these kind of tools which you can just buy at your local store. Once you press it and turn it on you just scan it across your head and it’ll read your temperature.

Posted by Jay Arthur in Healthcare, Improvement Insights.

Are Metrics Harming Your Business?

The September/October 2019 issue of Harvard Business Review asks this question. The answer is obvious, but some people will read this the wrong way. Here’s why:

“This is a September / October 2019 edition of the Harvard Business Review. You can see here it says, “Are Metrics Undermining Your Business?”

“Now the essence of the article is “Bad metrics drive bad behavior.” Well, I think we all know that, but I think too often people who hate metrics will just look at that and say, “There’s proof! See? Measurements are ruining our business. We’ve got to go back to gut feel, common sense and trial-and-error.”

Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.

How Often Should You Take Measurements for Control Charts?

I keep seeing a lot of control charts that use quarterly data. That means it could take five years to get 20 data points for a control chart.

How often should you measure?

Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.

Making Up Data

Recently at a conference, I saw a noted Six Sigma practitioner use Minitab to generate data for analysis.

In that moment it struck me: colleges have been training students to manufacture “real-looking” data for class assignments. All you have to do is enter some parameters and out pops data that varies with whatever distribution you assign it.

Isn’t this what got us into trouble in this economy: creating data that justified our behavior and inflated results?

I’d like you to consider that seemingly innocuous behaviors like this can lead to catastrophic results: market crashes, inflated bonuses and general stupidity.

If teachers want to generate data for students, that’s probably a good idea.

Posted by Jay Arthur in Six Sigma.