When I was in grade school, we used fountain pens that had cartridges of ink that sometimes spilled or stained. It wasn’t until high school that I got my first ball point pen. Here’s why that’s critical to your business.
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I found it interesting that the ballpoint pen was invented in 1938, the decade before I was born. In the 50s and 60s, we used what are called fountain pens: They had these little cartridges of ink, and you would put it in the pen and you could write with it, and sometimes it would spill.
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Posted by Jay Arthur in Improvement Insights.
The best approach I’ve found to ongoing improvement and innovation. Use SSOI-the Agile Process Innovation methodology.
“Hi, I’m Jay Arthur, author of “Agile Process Innovation: Hacking Lean And Six Sigma For Maximum Results.”
“Now in here I describe my process and I’ll call it “soy”: S.S.O.I. which stands for “Simplify, Streamline, Optimize and Innovate.”
“Now to Simplify, what do we use: 5S. Go clean all the debris and stuff that’s collected over the years and get all that junk out of the way.
“After we Simplify, we Streamline, so we use Value Stream Maps and Spaghetti Diagrams to figure out how to simplify flows, connect them better so we get rid of all the delays that are slowing us down and slowing down customers and making them unhappy, right?
Continue Reading "SSOI – Simplify, Streamline, Optimize and Innovate"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
