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Lean Six Sigma used to be hard. It’s not anymore. Here’s why:
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals,” QI Macros [software] and “Agile Process Innovation.”
“One of the things when I was growing up in my in my household (this was in the 50s and 60s, you have to understand) we had one phone. It was a rotary dial phone. It was one of those old heavy ones. It wasn’t even plastic; I think it was bakelite or something. There was an extension cord and so I would pull it into my room so I could talk to my girlfriend in high school, right?
Continue Reading "Lean Six Sigma Used to be Hard"
Posted by Jay Arthur in Improvement Insights.
Are you smart lazy? It might give you better results faster. Here’s how:
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified,” “Lean Six Sigma For Hospitals” and QI Macros [software].
“I will tell you that I’m basically lazy. Just like all humans, I don’t want to work any harder than I have to. The other day I ran across a phrase called ‘smart laziness’… smart laziness. Now guess what? That means that you use your smarts to figure out ways that you can do things more easily.
Continue Reading "Smart Laziness"
Posted by Jay Arthur in Improvement Insights.
Are you admiring the problems in your company’s performance? Stop Admiring the Problem. Here’s how:
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and “Agile Process Innovation.”
“I worked with a beverage company, and one of their teams had a room and they were all set up and they were all excited about what they were doing. When I got down to it, all they were doing each week was special cause intervention / correction. Right? It was just firefighting, right? Firefighting is not quality improvement, right?
Continue Reading "Stop Admiring the Problem"
Posted by Jay Arthur in Improvement Insights.
Deming and Juran spent decades evangelizing quality improvement. Isn’t it time we all did? Here’s how:
Download my free ebook Agile Process Innovation.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and “Agile Process Innovation” as well as QI Macros [software].
“You know, Deming and Juran spent decades trying to spread the word of Quality, right? It’s here and there and it’s in certain manufacturing industries and so on, but in general it’s not a common phrase, right? Shewhart charts were invented almost a hundred years ago. Why aren’t they in use everywhere?
Continue Reading "Become a Quality Evangelist"
Posted by Jay Arthur in Improvement Insights.
Yogi Berra is often quoted. When asked how he came up with these nuggets of wisdom, he replied: “I use simplexity.” What’s simplexity and how can we use it in quality improvement?
“Hi, I’m Jay Arthur, author of “Agile Process Innovation” as well as QI Macros [software].
“A friend of mine and I went to see the Yogi Berra movie and it was all about Yogi. He won like [10] World Series rings and… what a guy, right? But he was always known for ‘Yogi-isms,’ right? One of his Yogi-isms was: “If they don’t want to come out to the park, how are you going to stop them?”
Continue Reading "Embrace Simplexity"
Posted by Jay Arthur in Improvement Insights.
Any time you get the urge to completely demolish your existing systems and try to create a new one from scratch, hit the pause button. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Many years ago, they had a whole push towards “re-engineering.” I remember it was about 1990, Michael Hammer was doing all the re-engineering stuff and it was sort of like, “If you just blew stuff up and started over again, you would end up with a much better something-or-other.” Let me tell you, over three quarters of those re-engineering efforts failed miserably, and some of them killed companies.
Continue Reading "Reengineering Doesn’t Work – Use SSOI"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
The best approach I’ve found to ongoing improvement and innovation. Use SSOI-the Agile Process Innovation methodology.
“Hi, I’m Jay Arthur, author of “Agile Process Innovation: Hacking Lean And Six Sigma For Maximum Results.”
“Now in here I describe my process and I’ll call it “soy”: S.S.O.I. which stands for “Simplify, Streamline, Optimize and Innovate.”
“Now to Simplify, what do we use: 5S. Go clean all the debris and stuff that’s collected over the years and get all that junk out of the way.
“After we Simplify, we Streamline, so we use Value Stream Maps and Spaghetti Diagrams to figure out how to simplify flows, connect them better so we get rid of all the delays that are slowing us down and slowing down customers and making them unhappy, right?
Continue Reading "SSOI – Simplify, Streamline, Optimize and Innovate"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
