Mythical Man Month – Conceptual Integrity
Designing a product or service requires conceptual integrity. Here’s how I did it.
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Improvement Insights Blog
Latest Posts
Hunter Pro-C Controller Problem
My water bill recently doubled. Turns out it’s a design flaw in my Hunter Pro-C controller.
A while back, I set some of my zones to zero minutes.
But, if I accidentally hit the minus sign one more time, the controller goes to SIX HOURS:
It was a royal hassle, but I managed to submit an improvement suggestion to Hunter:
There should be no run times below ZERO! Duh!
I had Denver Water come out to show me how to read the meter.
- Meter reader basically said: “Meter’s correct. Fix your controller” and left.
What if they spent 5 minutes helping homeowners check their controller to find the problem?
Building Rapport with Improvement Teams – Step 4
Here’s how to build rapport with team members using their communication style: visual, auditory or kinesthetic.
Discover your communication style. Click here:
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Building Rapport with Improvement Teams – Step 5
How can we use the same language as our team members to develop rapport and accelerate the team’s success?
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Building Rapport with an Improvement Team Critic – Step 6
Here’s how to handle the critic on your team. It’s simple:
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How To Create a Quality Improvement Poster
I go to many improvement conferences. Most of the improvement posters are long on text but short on quality tools.
If you’re going to submit an improvement story, use the tools of quality. Here’s how:
https://www.qimacros.com/pdf/How-To-Develop-A-Kick-Butt-Improvement-Poster.pdf
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It looks like you’ve clicked on a link to learn about signing up for a webinar that’s already happened.
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or you can click HERE to view a webinar that’s been recorded.
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Agile Software Project Story
Back when I was a software systems analyst for the phone company, my boss asked me to get requirements from one of our users. He thought it would take months to get the report he wanted. I did it in one day by using the right tool for the job. Here’s how:
Agile Electric Guitar Development
In 1931, George Beauchamp combined a guitar with a microphone to create the first electric guitar called the “Frying Pan.” Without it, we wouldn’t have rock-and-roll, country and blues. This is how transitions begin, with a prototype that catapults transition to a new way of doing things.
Isn’t it time to start doing the same thing with Lean Six Sigma? Not amplification, but acceleration?
Agile Scaling Up In Corporations
HBR’s article on Agile At Scale predicts the future of business and Lean Six Sigma. Here’s what I learned:
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