Still practicing last century quality improvement? The economy has changed. Current trends demand an Agile approach to Six Sigma. Isn’t it time to embrace 21st Century Quality?
Learn Agile Process Innovation – 21st Century Quality Improvement
Is the foggy complexity of Lean Six Sigma preventing widespread adoption? I think it is:
Learn more about Dan Roam’s Blah Blahmeter here: https://www.youtube.com/watch?v=U6kmObnh2jo
The Nov-Dec 2018 HBR reports that Lean, Six Sigma and Agile “always work well initially, but often the gains fade quickly.”
What’s needed to sustain improvements?
Start monitoring your improvement projects using QI Macros control charts.
Download a free trial at https://www.qimacros.com.
Consultants, trainers and professors are wasting students’ time on things they don’t need to know to solve problems they don’t have to impress people they don’t like.
In the movie City Slickers, Jack Palance gives Billy Crystal some advice that applies to Lean Six Sigma. Do you know what it is?
Here’s how to deal with the creature you’ve created.
Continue Reading "Have Your Processes Turned Into Frankenprocesses?"
A district level manager was hopping mad about something. I decided to see if I could use pacing and leading to calm her down and get back to solving the problem to meet her needs.
Continue Reading "Building Rapport with Improvement Teams – Step 3"
My boss sent me to talk to a cranky manager about a software project he wanted to do. Here’s how I used non-verbal rapport to connect with him in 30-60 seconds.
Continue Reading "Building Rapport with Improvement Teams – Step 2"
I was tasked with training the leadership team of U S West, the president and his vice presidents. Here’s how I started to build rapport with the leadership team and every team afterwards.
Continue Reading "Building Rapport with Improvement Teams – Step 1"
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