Home »
Blog » Jay Arthur Blog
Improvement Insights Blog
Latest "Jay Arthur Blog" Posts
Every $10 Million Company has at Least One Million Dollar Problem. How many million dollar problems could your company have?
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I subscribe to a number of newsletters, and there’s one guy who produces one about consulting. He said, “Every $10 million company has at least one million dollar problem.” $10 million… $1 million problem.
“Now, how big is your company? 10 million? A hundred million? A billion dollars?
Continue Reading "Every $10 Million Company has at Least One Million Dollar Problem"
Posted by Jay Arthur in Jay Arthur Blog.
Over 160 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "11/11/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
My friend asked me how much time I waste every week dealing with hassles and friction of daily life. I said 8-16 hours. Here’s why:
Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“My friend Eric and I were having lunch the other day, and he asked me, “How much time do you think you waste every week dealing with stuff that you shouldn’t have to deal with? I mean, things that other people have done that cause you to… the friction of daily life that causes you to update a phone or a computer or reboot it or whatever it is?”
Continue Reading "How Much Time is Friction Costing You?"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Do games work for Lean Six Sigma training? In my experience, they do not. Here’s why:
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Have you ever been in a training where they try and use fun games to try and teach you Quality Improvement? You know, I’ve been in all kinds of things where they’re trying to use something to teach you something, but it has nothing to do with my job or my business.
Continue Reading "Do Games Work For Lean Six Sigma Training?"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
The ANCC Magnet Conference 2025 brought together 13,000 nurses seeking to transform healthcare using evidence-based practice (EBP). After a decade of tracking the tools used in Magnet improvement posters, I can tell you that they are still using antiquated tools that won’t get healthcare to Zero Harm and Hassle-free Healthcare. Here’s why:
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I’m here at the American Nursing Association’s Magnet conference in Atlanta 2025. It’s October, and once again I went through all of the posters; 90% of the charts are line, bar, and pie charts.
Continue Reading "Lessons from ANCC Magnet Conference 2025"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Stop Using Excel Spaghetti Charts. Start using Smart Performance Charts (SPC). Here’s how:
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I was recently in a presentation, and a person was putting up line charts and there were multiple lines on each chart. I know charts and I was still having trouble following the presentation. This person acted like everybody in the room was getting everything that he said. Nonsense.
“Nobody wants to read your ‘spaghetti chart.’
Continue Reading "Stop Using Excel Spaghetti Charts"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
At the Colorado Lean Network (CLN) Conference, Children’s Hospital put up seven outstanding improvement project posters. They all used control charts, histograms and the tools of quality to tell the story. There were more control charts on those seven posters than in the 100s at last years IHI–Institute for Healthcare Improvement conference.
Some exemplar hospitals are using the tools of quality to improve healthcare. Most are not. It’s time to stop admiring the problem. Start using the tools of quality to save time, save money and save lives.
Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.
Continue Reading "Outstanding Improvement Posters at Colorado Lean Network Conference"
Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.
Over 400 people signed up for this webinar, with Jay Arthur demonstrating how to teach Lean Six Sigma in one day and generate results, while also answering questions asked by attendees.
Jay Arthur is the author of “Lean Six Sigma Demystified” which is now in its 2nd edition.
You can learn more about Jay’s Agile Lean Six Sigma Trainer Training by clicking HERE.
If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.
Continue Reading "9/16/25 Agile Lean Six Sigma Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "9/9/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.
Books that Jay may have mentioned in the video:
You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.
Continue Reading "8/19/25 Healthcare Data Analytics Webinar"
Posted by Jay Arthur in Jay Arthur Blog.
