Jay Arthur Blog

Improvement Insights Blog

Latest "Jay Arthur Blog" Posts

2/10/26 Healthcare Data Analytics Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Jay Arthur Blog.

Using People the Right Way

If you believe you need to add more people, ask yourself if lack of labor force is truly the problem. Instead, it’s likely that the process itself needs refinement. Here’s why:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I was rereading Tim Ferrris’s book, “The 4-Hour Work Week,” and he mentions in there… he says, “Using people to leverage a refined process multiplies production. Using people as a solution to a poor process multiplies problems. So refine rules and processes before adding people.”

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Do Complex Things Seem Smarter?

Do complex things seem smarter or just unnecessarily complicated?

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“Does it seem like we think complex things, complex writing, complex ideas are smarter? Or are they just incomprehensible? And isn’t that just dumb? What if we could simplify how we think about things?

“That’s what I’ve attempted to do with Agile Process Innovation is make improvement more accessible to the average Joe or Susie. You know, people have taken my Yellow Belt training and gone out and saved millions of dollars… millions of dollars.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

12/18/25 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Jay Arthur Blog.

Use Excel for Flowcharts and Value Stream Maps Not Visio

Did you know you can draw fishbone diagrams, flowcharts, value stream maps and more without Visio? You can do all that and more right within Excel, and those can be viewed by others who don’t have Visio. Here’s how:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I was at the Colorado Lean Network Conference and I was demoing how you can do Value Stream Maps and other things right in Microsoft Excel. The guy looking at it said, “I… I don’t have to use Vizio anymore?”

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Every $10 Million Company has at Least One Million Dollar Problem

Every $10 Million Company has at Least One Million Dollar Problem. How many million dollar problems could your company have?

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I subscribe to a number of newsletters, and there’s one guy who produces one about consulting. He said, “Every $10 million company has at least one million dollar problem.” $10 million… $1 million problem.

“Now, how big is your company? 10 million? A hundred million? A billion dollars?

Posted by Jay Arthur in Jay Arthur Blog.

11/13/25 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Jay Arthur Blog.

How Much Time is Friction Costing You?

My friend asked me how much time I waste every week dealing with hassles and friction of daily life. I said 8-16 hours. Here’s why:

Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“My friend Eric and I were having lunch the other day, and he asked me, “How much time do you think you waste every week dealing with stuff that you shouldn’t have to deal with? I mean, things that other people have done that cause you to… the friction of daily life that causes you to update a phone or a computer or reboot it or whatever it is?”

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Do Games Work For Lean Six Sigma Training?

Do games work for Lean Six Sigma training? In my experience, they do not. Here’s why:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Have you ever been in a training where they try and use fun games to try and teach you Quality Improvement? You know, I’ve been in all kinds of things where they’re trying to use something to teach you something, but it has nothing to do with my job or my business.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Lessons from ANCC Magnet Conference 2025

The ANCC Magnet Conference 2025 brought together 13,000 nurses seeking to transform healthcare using evidence-based practice (EBP). After a decade of tracking the tools used in Magnet improvement posters, I can tell you that they are still using antiquated tools that won’t get healthcare to Zero Harm and Hassle-free Healthcare. Here’s why:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I’m here at the American Nursing Association’s Magnet conference in Atlanta 2025. It’s October, and once again I went through all of the posters; 90% of the charts are line, bar, and pie charts.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.