Jay Arthur Blog

Improvement Insights Blog

Latest "Jay Arthur Blog" Posts

Do Games Work For Lean Six Sigma Training?

Do games work for Lean Six Sigma training? In my experience, they do not. Here’s why:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Have you ever been in a training where they try and use fun games to try and teach you Quality Improvement? You know, I’ve been in all kinds of things where they’re trying to use something to teach you something, but it has nothing to do with my job or my business.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Lessons from ANCC Magnet Conference 2025

The ANCC Magnet Conference 2025 brought together 13,000 nurses seeking to transform healthcare using evidence-based practice (EBP). After a decade of tracking the tools used in Magnet improvement posters, I can tell you that they are still using antiquated tools that won’t get healthcare to Zero Harm and Hassle-free Healthcare. Here’s why:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I’m here at the American Nursing Association’s Magnet conference in Atlanta 2025. It’s October, and once again I went through all of the posters; 90% of the charts are line, bar, and pie charts.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Stop Using Excel Spaghetti Charts

Stop Using Excel Spaghetti Charts. Start using Smart Performance Charts (SPC). Here’s how:

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“I was recently in a presentation, and a person was putting up line charts and there were multiple lines on each chart. I know charts and I was still having trouble following the presentation. This person acted like everybody in the room was getting everything that he said. Nonsense.

“Nobody wants to read your ‘spaghetti chart.’

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Outstanding Improvement Posters at Colorado Lean Network Conference

At the Colorado Lean Network (CLN) Conference, Children’s Hospital put up seven outstanding improvement project posters. They all used control charts, histograms and the tools of quality to tell the story. There were more control charts on those seven posters than in the 100s at last years IHI–Institute for Healthcare Improvement conference.

Some exemplar hospitals are using the tools of quality to improve healthcare. Most are not. It’s time to stop admiring the problem. Start using the tools of quality to save time, save money and save lives.

Download my free ebook, Agile Process Innovation – Hacking Lean Six Sigma for Results.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

9/16/25 Agile Lean Six Sigma Webinar

Over 400 people signed up for this webinar, with Jay Arthur demonstrating how to teach Lean Six Sigma in one day and generate results, while also answering questions asked by attendees.  Jay Arthur is the author of “Lean Six Sigma Demystified” which is now in its 2nd edition. You can learn more about Jay’s Agile Lean Six Sigma Trainer Training by clicking HERE. If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.

Posted by Jay Arthur in Jay Arthur Blog.

9/9/25 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.

Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Jay Arthur Blog.

8/19/25 Healthcare Data Analytics Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Jay Arthur Blog.

8/12/25 QI Macros webinar

Over 50 people signed up for this webinar, with Jay Arthur demonstrating some of the software’s most frequently used tools and answering questions asked by attendees.



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Improvement Project Wizard or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Send an email to support@qimacros.com and we can help, for instance in generating a quote to upgrade all the users at your organization or just guiding you through the purchasing process.

Posted by Jay Arthur in Jay Arthur Blog.

7/17/25 Agile Lean Six Sigma Webinar

Over 500 people signed up for this webinar, with Jay Arthur demonstrating how to teach Lean Six Sigma in one day and generate results, while also answering questions asked by attendees.



Jay Arthur is the author of “Lean Six Sigma Demystified” which is now in its 2nd edition.

You can learn more about Jay’s Agile Lean Six Sigma Trainer Training by clicking HERE.

If you’re interested in learning more about Jay’s ideas on Agile Lean Six Sigma, you can download a free brief summary of Jay’s ideas in his “Agile Lean Six Sigma Manifesto,” available at THIS link.

Posted by Jay Arthur in Jay Arthur Blog.

7/15/25 Healthcare Data Analytics Webinar

Over 400 people signed up for this webinar, with Jay Arthur demonstrating how to implement Healthcare Data Analytics to save time, save money, and (most importantly) save lives.



Books that Jay may have mentioned in the video:

You can view a short two-page illustrated guide to the Zero Harm – Trillion Dollar Prescription by clicking HERE.

Posted by Jay Arthur in Jay Arthur Blog.