Improvement Insights Blog

Have you noticed that most people spend their time trying to place blame rather than fix the problem?

“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Recently, it seems like whenever there’s a problem, there’s a bunch of “Blame Storming” going on. A Boeing executive has to go in front of Senate councils and explain why there was a problem when they don’t quite know what all the issues were, right? “Blame Storming.”

“And then there are people who throw blame all the time, and I found a word that I think works: “Blamethrowers.”

“And all that blame does nothing to solve the problem. “Blame Storming.” “Blamethrowing.” No, let’s look at the data. Let’s figure out what we can do to make things better. Skip over the blame part. Let’s just start making it better. So I bet you know a blamethrower or two. Just notice that they ARE blamethrowers, and… “Okay, well, what can we do to improve?”

“Let’s go out and improve something this week… especially how we interact with problems.”