Are You a Consultant or a Resultant?

Improvement Insights Blog

Are You a Consultant or a Resultant?

Most of the business world deals with consultants. I’d like you to consider becoming a resultant. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“Forever, business has hired consultants, and I think the operational word in there sometimes is “CON-sultant,” right?

“When I think of myself, I think of myself as a “resultant.” My job is to help people get results, not to come up with big PowerPoint presentations and keep the meter running for weeks and months and years on projects. No! Let’s get some results! I’d like you to consider that you ought to be a “consultant” [rather than] a “resultant.” I like “resultant,” myself.

“That’s my Improvement Insight for this week: Let’s create a hassle-free America; hassle-free health care. Let’s go out and improve something this week.”

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