Are You Using the Available Tools of Quality 2025?
Too many people are using unsupported, home-grown tools to improve quality. Or using none at all. That’s a problem. Here’s why:
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“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“In the old days, pharmacists used to grind up and mix chemicals by hand to make prescriptions, right? And graphic artists used to hand draw everything, right? And opticians used to grind lenses by hand to make glasses. So all those people… all those jobs are still needed, but they don’t do them the way they did 30, 40, 50, 60, 80, 100 years ago, right?
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