Quality Improvement

How To Create a Quality Improvement Poster

I go to many improvement conferences. Most of the improvement posters are long on text but short on quality tools.

If you’re going to submit an improvement story, use the tools of quality. Here’s how:

https://www.qimacros.com/pdf/How-To-Develop-A-Kick-Butt-Improvement-Poster.pdf

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Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.

Quality 4.0 – Blog entry regarding the current trend of automation and data exchange

ASQ World 2018, there were a lot of sessions about “Industry 4.0” and the transformation required by quality improvement professionals (Quality 4.0).

Wikipedia describes Industry 4.0 as: “the current trend of automation and data exchange in manufacturing technologies.”

If I can read the writing on the wall, this means that more manufacturing jobs will be automated out of existence, including quality improvement. In the next few years, AI will embody the quality improvement disciplines, and automate detection and autocorrection of performance problems. No human required.

But manufacturing is only 11% of U.S. employment. 80% is service industries. While quality in manufacturing is still important, the rise of service quality improvement is desperately needed in everything from healthcare to fast food.

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Posted by Jay Arthur in Jay Arthur Blog, Manufacturing, Service, Six Sigma.

Insights from ASQ Phoenix – 2018

Here are my takeaways from the ASQ conference in Phoenix.

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Posted by Jay Arthur in Improvement Insights, Lean, Manufacturing, Six Sigma.

IHI 2017 Quality Tool Usage

Most of the improvement posters at this year’s Institute for Healthcare Improvement (IHI) conference are still using line, bar and pie charts, not the tools of quality improvement. There were several posters using QI Macros control charts, Pareto charts and fishbones this year from Sutter Health and Howard University Hospital.