Lean Six Sigma Can Be Used In Any Business
Got an email from a QI Macros customer who read Lean Six Sigma Demystified and applied it at his hotel in Acapulco. Here’s what he learned and how it applies to healthcare too.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Recently I got an email from a gentleman who had read my book “Lean Six Sigma Demystified.” He was director of training at a hotel down in Acapulco. He started using what I was recommending in there to reduce wait times to check in, to reduce the cycle time to clean a room.
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