Do You Have QI (Quality Intelligence)?
There’s IQ, EQ and QI. Do You Have QI (Quality Intelligence)?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Back when I was a kid, there was a lot of talk about IQ: Intelligence Quotient. Little tests and things to determine if you were this or that or the other thing. MENSAs were way up there, right? And then recently, along came EQ: Emotional Intelligence. How good are you with people?
“I want you to think that maybe another acronym for QI is not just “Quality Improvement,” but “Quality Intelligence.”
