Old Habits Die Hard
Ever caught yourself doing something from habit that makes no sense anymore? Here’s how it applies to Lean Six Sigma:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Last week I went out to eat breakfast and I ordered two eggs over medium with some hash browns. When my eggs showed up, I cut them up with a knife and a fork and then I sat there and I mashed the eggs into kind of like a scramble. I thought, “Oh my gosh, that’s how my dad always ate his eggs.”