Some people think humans will always make mistakes and there’s nothing we can do about it. I disagree. Here’s why:
“Back in 1999, the Institute of Medicine published a book called ‘To Err is Human’ which showed that healthcare kills about a hundred thousand people a year unnecessarily. Since then, we’ve gotten better at measuring that, and it’s probably three to five times that much, give or take a few hundred thousand… But my thing about this was it presupposes that humans will make mistakes and that’s not preventable; not preventable.