Improvement Insights Blog
Posts tagged "Countermeasures"
Do you and your team ever get stuck trying to figure out how to fix the root cause of problems? There’s a methodology for that. It’s called TRIZ – the Theory of Innovative Problem Solving. Here’s how it works.
Hi, I’m Jay Arthur, author of Lean Six Sigma Demystified,Lean Six Sigma for Hospitals and QI Macros [software].
You know, when I worked with teams I found sometimes they were very good at figuring out [and] getting to the root cause, but then they struggled with How can we fix that? It’s like they get stuck in their old ways of thinking about how things work.
Continue Reading "TRIZ for Innovative Countermeasures"
How do you make improvement countermeasures stick? The answer might surprise you.
“Hi I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“You know, one of the things about countermeasures is when somebody else invents the countermeasure and makes you do it, guess what? You don’t like it very much. So when we were all told to wear masks, wash our hands, stay out of crowds… guess what? Some people really hated that. Now me as a Quality guy, I said “Oh, they know what the countermeasures are. I should wear my mask, wash my hands, stay out of crowds,” but not everyone does that.
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How do you know when your countermeasures are working? Nothing bad happens. But it’s often difficult to notice unless you look back into past. We all have absence blindness – we can’t see what isn’t there.
“Hi I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Now, I don’t know about you, but I spent the last year and a half wearing a mask, washing my hands and staying out of crowds. Surprisingly enough, I didn’t get COVID and my wife and I went to the Grand Canyon and Yellowstone and went to Hawaii on vacation, but we didn’t catch COVID.
Continue Reading "Countermeasures Mean the Absence of Pain"
If you had a countermeasure that was 95 percent effective at preventing catastrophic failure of your company or business, how long would you wait to implement it?
(The best resource I’ve found for locating vaccine appointments is https://www.vaccinespotter.org/).
“I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Let me ask you: if you had a countermeasure that was 95% effective at preventing the catastrophic failure of your business and your company, how long would you wait to implement that?
“Back in 2014 right before Thanksgiving (the day before Thanksgiving) I came down with the flu and I was sick as a dog for 10 days.
Continue Reading "95 Percent Effective Against Catastrophic Failure"
In this TED talk, Sandra Aamodt explains the science behind Why Diets Don’t Work.
From a Six Sigma standpoint, if a countermeasure doesn’t work, you haven’t found the right solution or the correct root cause.
What is a countermeasure that works? For Sandra it was “mindful eating”–eating when hungry; eating what will feel good over time, not just in the moment.
Isn’t that what we all do: we learn how to do something until it falls into unconscious incompetence and then we keep doing it wrong. We do this personally and in our work.
What’s the way out? Mindfulness to change the habit or routine until a new, better one takes its place.
Continue Reading "Why Diet’s Don’t Work"