Improvement Insights Blog

The Fab Four and a One-Man Band

Technology has given us the ability to automate tasks that used to be performed manually, and allows one person to perform the work of many. I saw an example of this on a recent trip.

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“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].

“You know, when I was growing up, the big band that came up were the Beatles, and they were also known as the Fab Four. And the Fab Four were kind of the structure of most bands, all right?

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Posted by Jay Arthur in Improvement Insights.

Where Will Quality Be In Five Years?

Where will quality be in five years given the growth of AI and other technologies? Here’s what I think:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“You know, with AI and everything else, you kind of have to ask yourself, “Where will Quality be in 5 years?” There was an article in the Harvard Business Review that said AI is going to be able to do what a Master Black Belt can do, only do it faster, better and cheaper… and that was in Harvard Business Review! You might have to ask yourself “Where are we going to be?”

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Posted by Jay Arthur in Improvement Insights.