This is a fun thing we did last week. While Watching the movie “Forrest Gump,” Jay heard this song and had the idea that this song is particularly applicable to our current situation. Several of the people that work for QI Macros are musicians, so we tried to do something fun while we’re working remotely. This was recorded in 4 separate homes and then assembled and arranged by Nicholas. We hope you enjoy it:
Most companies measure success of Six Sigma using simple, easy to understand metrics. Are you using these measures of success?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software]. Today I want to talk to you about success metrics.
“Back in the late 60s I was in high school. I had a paper route and this was during the Vietnam War, and every day I would fold 120 papers and deliver them. The headlines always on the Tucson Daily Citizen was that we’d killed so many Viet Cong and so many Americans had died, so we had this body count metric every single day, Monday through Sunday.
Even before COVID-19, I gave my staff digital thermometers, oximeters and blood pressure cuffs to help them monitor their health. You can too. Here’s how:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“I don’t know about you but when I was a kid growing up and my mom needed to take my temperature we used something called a thermometer. This is actually the original box that it was in, but that’s no longer necessary right? Now we have these kind of tools which you can just buy at your local store. Once you press it and turn it on you just scan it across your head and it’ll read your temperature.
Humans, by nature, have a fear of looking bad (FOLB). And we have a fear of looking stupid (FOLS). These are slowing COVID-19 response and quality improvement. Here’s why:
Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“You’ve all probably all heard some of these acronyms that are running around like FOMO: Fear Of Missing Out. Well, I wanted to introduce you to a couple more that I’d like you to consider. FOLB: Fear Of Looking Bad.
“Now when I’ve gone out to work with companies in consulting roles, some of these managers think, “I’m supposed to be in charge of fixing everything.
Over 120 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.
Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)
If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.
If COVID-19 has taught us anything, it’s that we can’t keep doing things the same old way. The status quo isn’t working for us anymore. We have to stop projecting the past (the way we’ve always done it) into the future. The future doesn’t have to be an endless rerun of the past.
“Hi, I’m Jay Arthur, author of “Agile Process Innovation”and QI Macros [software]. Here’s my Improvement Insight for this week: Stop projecting your past into your future.
“Way too many people do this, right? We start thinking, “Well, we’ve always done it that way so we have to always do it that way.”
Like a lot of you, I’ve gotten really good at some things I wasn’t very good at a couple of months ago. From a personal perspective, my cooking has gotten much better (thanks to online cooks I found such as Chef John). From a business standpoint, I’ve gone from meeting clients face-to-face to becoming good at conducting most of my business via online video meetings with clients. The online video meeting has its ups and downs, but it sure is nice to be able to meet with someone on the other side of the country without having to spend time traveling.
The busiest day of the year for long distance calling is Mother’s Day. The recent COVID-19 pandemic revealed the inability of our systems to handle the load. Is your business ready for Mother’s Day?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“When I worked in the phone company they were very proud of the fact that they had engineered the entire switching system to handle one day out of the year. That one day out of the year was Mother’s Day, because everybody called their mother on Mother’s Day. If we didn’t have ways of switching and routing things and [finding] an empty trunk line… If I was going to call my mom in Tucson from Denver, guess what?
Control charts offer a promising way to analyze COVID-19 Data. Learn where to get the data, how to mine it and how to chart it in this video.
Continue Reading "Create a COVID-19 Control Chart Using QI Macros"
People over age 55 account for 92% of COVID-19 Deaths (data from CDC). Sweden is using similar data to leave the country open for most citizens while asking seniors to stay at home. How do we reopen the economy? Self-quarantine seniors; let everyone else get back to work.
Here’s the 2019-2020 Influenza (i.e., Flu) deaths. Again, seniors are 83.5% of deaths. The flu death rate is about 1 per 1,000. COVID-19 death rate is 1-2 per 100, perhaps lower in people under the age of 55 and higher for those over age 55.
Countermeasure: Self-quarantining seniors will help flatten the curve and prevent overwhelming healthcare.
KnowWare International, Inc.
2696 S. Colorado Blvd., Ste. 555
Denver, CO 80222 USA
Toll-Free: 1-888-468-1537
Local: (303) 756-9144
