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Improvement Insights Blog

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Cut The Cockleburs for Hassle-Free Living

Six Sigma isn’t just for business. You can use it to make your life more hassle-free. Here’s how:  Become the CIO of Your Life. 



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I used to walk my dog Coco on the High Line Canal that runs for about 73 miles throughout Denver. I’d take her for a walk and she’d go running around, but she’d pick up these cockleburs. A cocklebur plant stands about waist-high, has big broad leaves and it produces these little spiny things about the size of the top of my thumb that has little hooky things all around it.

Posted by Jay Arthur in Improvement Insights, Lean.

Making Quality Improvement More Contagious

Quality improvement isn’t very infectious, is it? What can we do to make it more contagious? As you can imagine, it can’t take weeks to catch the bug. Here’s a way to spread to idea faster.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I got to thinking about the pandemic: in COVID-19, for every one person that gets in infected, they infect like three other people. That’s why it’s such a problem, right? It’s much more infectious than even the flu is. I thought about that in terms of Quality Improvement. Whether you call it: Lean Six Sigma, Operational Excellence, Process Improvement… I don’t care what you call it, it’s Quality Improvement to me.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.

The Next Decimal Place

SPC software companies keep trying to gain some edge by tweaking the formulas for various statistics, but is the quest for the next decimal place of precision useful? If you’re trying to send a rocket to Mars? Absolutely. If you’re trying to tune up a business process, not really. Here’s why.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I’m going to talk to you about what I call The Next Decimal Place.

“Because I’ve been in the software business, [I’ve seen] people and try and change formulas. Let’s say it’s Cp and Cpk.

Posted by Jay Arthur in Improvement Insights, Statistics.

9/10/20 QI Macros Webinar

Over 60 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent releases of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the Templates Wizard, the Fixed Limit indicator or the automated Process Change Wizard), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Data Mining, Excel, QI Macros, Webinar.

Using Your Intuition to Stay Safe During the Pandemic

One of the challenges of the pandemic is the ongoing uncertainty. We know to wash our hands, mask our face and stay out of crowds. What can we do to take back some sense of control? Here’s what I’ve been doing.

For some of you, this may seem too “woo-woo” to digest. That’s okay. It’s just an insight from my other studies.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].

“I don’t know about you, but this whole pandemic thing’s getting a little old, but we know two things for certain: 1 – More people will get sick, and 2 – More people will die.

Posted by Jay Arthur in Improvement Insights.

I ♥ u charts…


84608 senior-woman-using-mobile-phone-kitchen .jpg
I got an email from the hospital where my friend Annie worked saying that they wanted to arrange a video call. It seemed unusual only because Annie and I have known each other for a long time, and if she needed anything she’d usually just call, send a text or corner me in a coffee shop. I haven’t been in a coffee shop very often lately, and I hadn’t heard from Annie, so I assumed things were going okay.

I connected to the video call and was greeted with not one attendee, but two. Annie was clearly joining from home, and an older woman with grey hair joined the call from the an office at the hospital.

Posted by Jay Arthur in QI Macros Monthly Newsletters.

Recessions Are Good For Quality

Recessions are a great time to improve quality. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Now [at first in] the pandemic, everybody projected that this was going to be one of the sharpest recessions in history, and then bounce right back. I think the ongoing concern about Coronavirus and everything else is actually going to slow that down a little bit.

“Well, one of the things I know from going through lots of recessions so far is that is the perfect time to take a step back from your business. When you take a step back from your business you can start to look at it and [think], “How can we make it faster, better, cheaper?

Posted by Jay Arthur in Improvement Insights.

Measure Success or Failures

Measure failures not success. Here’s why:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Recently one of our users called up and asked me about showing percent compliance. You know, present success (in this case it was neonatal intubations – this is for healthcare). But the goal obviously is to get to 100% first-time success at intubating a preemie, right? So that would be a good thing.

“Now what most people do is they try and focus on the success side of this, so if you’re down here, you want to get up that-a-way, right?

Posted by Jay Arthur in Improvement Insights, Six Sigma.

You Don’t Need Formulas or Decision Trees

You don’t need to know Six Sigma Formulas or decision trees to make improvement. Here’s why:

“Hi, I’m Jay Arthur, author of “Agile Process Innovation; Hacking Lean and Six Sigma for Results.”

“Back when I got started in Quality (and maybe many of you), we had to learn formulas to calculate things for control charts and whatever. I spent five days in a control chart class learning how to calculate the formulas for every control chart manually. Now, that did not really teach me anything about the distributions underlying them, it taught me how to calculate them manually. What they didn’t tell us in that class is software can do that for you.

Posted by Jay Arthur in Improvement Insights.

QI Macros for Healthcare

You don’t practice medicine the way they did 100 years ago.
Why are you implementing Quality Improvement strategies from 100 years ago?

21st Century Quality Improvement needs to be accelerated; fast, responsive and effective. QI Macros for Excel is the easiest to learn, the easiest to use, and the most affordable SPC software to implement across your entire organization.

Watch this short video to see how easy it is to accelerate your Quality Improvement:

Download a FREE 30 day trial at the link below and see for yourself how easy it is to use this powerful, affordable Quality Improvement tool:
https://www.qimacros.com/trial/30-day/

Posted by Jay Arthur in Healthcare, QI Macros.