Improvement Insights Blog

I’ve got a new term for you: Clownplexity. Here’s what I mean:

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“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“I heard an interesting word just recently: Clownplexity. That’s when something’s so complicated, it’s funny. And I thought, “You know, there’s many times where I sense that roaming around in the halls of Quality Improvement.” So, if something seems so complex it’s funny, that’s clownplexity.

“That’s my Improvement Insight: A new word to use. Let’s go out and improve something this week.”