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Are we in the quality community letting our past dictate our future? Is our bias stopping us from seeing the possibilities?
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Continue Reading "Confirmation Bias In Lean Six Sigma Implementation"
Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.
To commemorate Nurses Week 2018, Jay speaks with LeAnn Thieman, author of “Chicken Soup for the Nurses Soul” and the founder of SelfCare for HealthCare.
Continue Reading "Celebrate Nurses Week 2018"
Posted by Jay Arthur in Healthcare, Improvement Insights.
In Win Bigly, Scott Adams describes confirmation bias as the human tendency to irrationally believe new information that supports your existing world view even when it doesn’t. Leaders, managers and team members all think they know the solution to a given problem, even when they don’t. Here’s how confirmation bias can screw up your improvement project.
Join the Agile Lean Six Sigma Movement.
Continue Reading "Confirmation Bias in Lean Six Sigma"
Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.
I’ve noticed a disturbing trend. Customers call us wanting to know all of the background about the hows, whys and formulas of a chart. I think they are afraid someone will challenge or ridicule their analysis. Here’s what I think.
Continue Reading "Fear of Ridicule and What to Do About It"
Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma, Statistics.
The editor of Harvard Business Review says that “corporate survival today requires the capacity for rapid change.” Isn’t it time to embrace an Agile approach to Lean Six Sigma to “speed its evolution and better serve customers’ needs?”
Join the Agile Quality Improvement Movement!
Continue Reading "Quality Improvement Movement"
Posted by Jay Arthur in Improvement Insights, Lean, Six Sigma.
A typical company suffers from 33% waste and rework.
Eliminate the waste and rework with Lean Six Sigma and it will be great for the Earth.
Continue Reading "Earth Day and Lean Six Sigma"
Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.
Based on certification exams, some ASQ Division members lack skills in Quality Tools. If ASQ members are lacking skills with quality tools, how much can we expect of everyone else?
Continue Reading "Quality Tools – Skill Shortage"
Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.
I keep seeing a lot of control charts that use quarterly data. That means it could take five years to get 20 data points for a control chart.
How often should you measure?
Continue Reading "How Often Should You Take Measurements for Control Charts?"
Posted by Jay Arthur in Improvement Insights, QI Macros, Six Sigma.
Does Lean Six Sigma seem like an April Fool’s joke?
Why doesn’t it seem to work sometimes?
Continue Reading "Lean Six Sigma – April Fools!"
Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.
I’ve noticed a trend: people are still teaching run charts as a precursor to control charts.
Continue Reading "Run Charts Are Unnecessary"
Posted by Jay Arthur in Improvement Insights.