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Latest "Improvement Insights" Posts
Learning any new skill requires the tenacity to break through the frustration barrier. What is it and how do you overcome it? Watch now:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“One of the things I’ve noticed is sometimes people will download the QI Macros software and then they’d get stuck. Well, we have a tutorial that you can use right in the software and we have an online workshop you can use to practice, but most people have a frustration barrier.
“You have to get through the frustration barrier to get comfortable with things no matter how easy they are to use.
Continue Reading "Overcoming the Frustration Barrier"
Posted by Jay Arthur in Improvement Insights, QI Macros.
Vaccine development companies aren’t taking shortcuts; they are using Lean to accelerate delivery of a safe effective vaccine. Here’s how:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“There’s been a lot of anxiety about vaccine development, like, “Oh, they’re short-cutting.” Uh, no. No, okay.
“If you know anything about Lean, you know that the original process was they did phase one trials. Then they evaluated the phase one trial and then they set up a phase two trial. So the phase two trial [is going] and and then they would evaluate all of that and then they would say, “Well, was that okay?”
Continue Reading "Lean Vaccine Development"
Posted by Jay Arthur in Healthcare, Improvement Insights, Lean.
I learned to drive on a stick shift. Then automatic transmissions came along. What have you learned the hard way that has been simplified and automated? How much time and suffering could you save by embracing the automatic transmissions available in Quality Improvement?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“Now way back in the 60s when I was learning to drive (yes, I’m that old) they had the student [car], but it had a “three on the column” manual shift – an old Chevy Caprice or something like that.
Continue Reading "Embrace the Automatic Transmission"
Posted by Jay Arthur in Improvement Insights, Lean.
Leaders, managers and programmers sometimes get frustrated with software systems and try to rewrite them. This usually fails. It is possible to use Six Sigma and the 4-50 rule to find and fix the few code modules that have the most bugs and require the most enhancements. This delivers software quality without the high cost and risk. Here’s how:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“Today I want to talk to you about software. Now, some of you may work in software, some of you may use software… (If you have a phone, you’re using software) There’s lots of software around, and sometimes there’s bugs and stuff like that, and sometimes we’re enhancing things.
Continue Reading "Accelerating Software Quality Using the 4-50 Rule"
Posted by Jay Arthur in Improvement Insights, Lean, QI Macros, Six Sigma.
Six Sigma isn’t just for business. You can use it to make your life more hassle-free. Here’s how: Become the CIO of Your Life.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“I used to walk my dog Coco on the High Line Canal that runs for about 73 miles throughout Denver. I’d take her for a walk and she’d go running around, but she’d pick up these cockleburs. A cocklebur plant stands about waist-high, has big broad leaves and it produces these little spiny things about the size of the top of my thumb that has little hooky things all around it.
Continue Reading "Cut The Cockleburs for Hassle-Free Living"
Posted by Jay Arthur in Improvement Insights, Lean.
Quality improvement isn’t very infectious, is it? What can we do to make it more contagious? As you can imagine, it can’t take weeks to catch the bug. Here’s a way to spread to idea faster.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I got to thinking about the pandemic: in COVID-19, for every one person that gets in infected, they infect like three other people. That’s why it’s such a problem, right? It’s much more infectious than even the flu is. I thought about that in terms of Quality Improvement. Whether you call it: Lean Six Sigma, Operational Excellence, Process Improvement… I don’t care what you call it, it’s Quality Improvement to me.
Continue Reading "Making Quality Improvement More Contagious"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights.
SPC software companies keep trying to gain some edge by tweaking the formulas for various statistics, but is the quest for the next decimal place of precision useful? If you’re trying to send a rocket to Mars? Absolutely. If you’re trying to tune up a business process, not really. Here’s why.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. I’m going to talk to you about what I call The Next Decimal Place.
“Because I’ve been in the software business, [I’ve seen] people and try and change formulas. Let’s say it’s Cp and Cpk.
Continue Reading "The Next Decimal Place"
Posted by Jay Arthur in Improvement Insights, Statistics.
One of the challenges of the pandemic is the ongoing uncertainty. We know to wash our hands, mask our face and stay out of crowds. What can we do to take back some sense of control? Here’s what I’ve been doing.
For some of you, this may seem too “woo-woo” to digest. That’s okay. It’s just an insight from my other studies.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and QI Macros [software].
“I don’t know about you, but this whole pandemic thing’s getting a little old, but we know two things for certain: 1 – More people will get sick, and 2 – More people will die.
Continue Reading "Using Your Intuition to Stay Safe During the Pandemic"
Posted by Jay Arthur in Improvement Insights.
Recessions are a great time to improve quality. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Now [at first in] the pandemic, everybody projected that this was going to be one of the sharpest recessions in history, and then bounce right back. I think the ongoing concern about Coronavirus and everything else is actually going to slow that down a little bit.
“Well, one of the things I know from going through lots of recessions so far is that is the perfect time to take a step back from your business. When you take a step back from your business you can start to look at it and [think], “How can we make it faster, better, cheaper?
Continue Reading "Recessions Are Good For Quality"
Posted by Jay Arthur in Improvement Insights.
Measure failures not success. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Recently one of our users called up and asked me about showing percent compliance. You know, present success (in this case it was neonatal intubations – this is for healthcare). But the goal obviously is to get to 100% first-time success at intubating a preemie, right? So that would be a good thing.
“Now what most people do is they try and focus on the success side of this, so if you’re down here, you want to get up that-a-way, right?
Continue Reading "Measure Success or Failures"
Posted by Jay Arthur in Improvement Insights, Six Sigma.
