Sympathy for Deming
After WWII, Deming had to turn to Japan to spread the gospel of quality. I often feel empathy and sympathy for his struggles to bring quality improvement to the world.
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“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I have sympathy for W. Edwards Deming. He learned Quality Improvement at Western Electric with Shewhart back in the ‘20s and ‘30s. And then all of those tools were used in World War II. But after World War II, he was sort of a pariah.
