Lean Six Sigma Vanity Metrics
Companies often implement Lean Six Sigma metrics that have nothing to do with success. Here’s why:
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
I was mentioning Eric Ries’ book ‘The Lean Startup,’ and he talks about the problems with vanity metrics. Vanity metrics, as opposed to actionable metrics, right? You can measure things that make you feel good but don’t really do you any good.
“In Lean and Six Sigma that’s like ‘number of people trained,’ ‘number of teams started.’
