Your Business Is Not Unique or Different
People like to pretend their business is different or unique. They use it as an excuse to avoid Lean Six Sigma. You are not unique. Here’s why:
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Over the years, whenever I talk to people about Lean and Six Sigma or whatever, they very often say, “Oh, we’re not in manufacturing.” This is what is known as ‘uniqueness bias.’ Everybody thinks their business is different from everyone else’s.
