Troublesome Data
One of our users said she had some “troublesome data.” Do you have troublesome data? Here’s what to do about it.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“I was at the American Society for Quality Lean Six Sigma Conference and one of our users came up and we were talking. I said “I’d be happy to do a webinar for your people.” She said, “Well, we have some troublesome data. We could really use some help with our troublesome data.”
“One of the things I know is that very often, doing improvement isn’t hard, but getting the data that’s out there into some sort of useful format is often crazy and takes a little effort.
