You Can Use the Methods and Tools of Quality Improvement Anywhere
In college, I spent four years studying Systems Engineering. The methods and tools of quality improvement are what I use instead. Here’s why:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I went to college I studied systems engineering, which is the mathematical optimization of systems, operations research (things of that nature), which is for solving very complicated problems like transportation or whatever. It wasn’t until I got into Quality Improvement, where I found a simplified set of tools that I could use in everyday life, that I really started to figure out how best to start to simplify, streamline and optimize systems: Better, faster, cheaper; free, perfect and now.
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