90% of People Work In Service Industries
90% of People Work In Service Industries. and 90% of people in manufacturing work in the service side of the business. So why are we teaching everyone every tool they might need on a factory floor?
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“It used to be that I’d get lots of requests over time for more exotic tools that are in the ‘long tail’ of tools that you might use in Six Sigma.


