Reengineering Doesn’t Work – Use SSOI
Any time you get the urge to completely demolish your existing systems and try to create a new one from scratch, hit the pause button. Here’s why:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and QI Macros [software].
“Many years ago, they had a whole push towards “re-engineering.” I remember it was about 1990, Michael Hammer was doing all the re-engineering stuff and it was sort of like, “If you just blew stuff up and started over again, you would end up with a much better something-or-other.” Let me tell you, over three quarters of those re-engineering efforts failed miserably, and some of them killed companies.