To create a Quality Culture you will first need to be out of sync, then become the “cool kid” that everyone wants to sync with. Here’s how:
“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“Seth Godin had a blog recently that I think applies to us. Here’s what he said: He said, “Culture, by its very definition, isn’t the work of being right. It’s the work of being in sync.”
“When I was growing up, all the hippies gathered in Haight Ashbury; they weren’t wrong, they were just being in sync.