There’s a hard way and an easier way to create quality culture. Which one will you choose?
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“You know, I think when we think about this, everybody wants to create a Quality Culture, right? And they think that you need to do certain things to make that happen. Guess what? I don’t think that’s true.
“One of the things we know is 70% of all change efforts fail, so even if you have the best of intentions, the most money, the best leadership commitment, 70% will fail.
Continue Reading "Creating a Quality Culture"
Posted by Jay Arthur in Improvement Insights.
To create a Quality Culture you will first need to be out of sync, then become the “cool kid” that everyone wants to sync with. Here’s how:
“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].
“Seth Godin had a blog recently that I think applies to us. Here’s what he said: He said, “Culture, by its very definition, isn’t the work of being right. It’s the work of being in sync.”
“When I was growing up, all the hippies gathered in Haight Ashbury; they weren’t wrong, they were just being in sync.
Continue Reading "Cultures Want To Stay In Sync"
Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Lean, Six Sigma.
