Middle Out, not Top Down
Should you implement Six Sigma top down or middle out? HBR says:
“I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“If you know anything about Six Sigma, everybody’s always talking about “top-down” and… you know… blah blah blah blah blah… But there was a very interesting article in a recent issue of Harvard Business Review and it found some interesting things: “Only 12% of major change efforts produce lasting results…” … produce lasting results. I’ve seen a lot of data here and there, but most Six Sigma programs do not survive more than about three years.
