Joseph Juran – Lean Six Sigma Moneybelt

Become a Quality Evangelist

Deming and Juran spent decades evangelizing quality improvement. Isn’t it time we all did? Here’s how:

Download my free ebook Agile Process Innovation.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and “Agile Process Innovation” as well as QI Macros [software].

“You know, Deming and Juran spent decades trying to spread the word of Quality, right? It’s here and there and it’s in certain manufacturing industries and so on, but in general it’s not a common phrase, right? Shewhart charts were invented almost a hundred years ago. Why aren’t they in use everywhere?

Continue Reading "Become a Quality Evangelist"

Posted by Jay Arthur in Improvement Insights.

Juran vs ASQ Focus on Statistics

Joseph Juran felt that the American Society for Quality focused too heavily on statistics and not enough on quality as a management discipline.

“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].

“Again, I was looking through my old Quality Progress [issues] about Juran, and in here he said he was very dissatisfied with the statistical orientation of the American Society for Quality. He thought there was too much emphasis on that. He did think one of the biggest barriers to anything is just plain old resistance to change, and an interesting thing in this article [was that] people thought that the whole part of Total Quality Management… they thought that Deming was really “Mr.

Continue Reading "Juran vs ASQ Focus on Statistics"

Posted by Jay Arthur in Improvement Insights.

Joseph Juran – Let’s Get Off the Dime!

In 2004, Joseph Juran thought the U.S. was falling behind in quality. Here’s what he had to say:

“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” and the QI Macros [software].

“I was again looking at this article about Juran, and one of the things he said in here is he felt that Japan was the quality leader and they’re bringing along South Korea, China and other places. America only has the lead in a few Industries. He says: