The IKEA Effect
The time and effort we spend on something seems to make us value it more. But what if there’s an easier way? It applies to Six Sigma more than you might think.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“You know, we celebrate Labor Day, and it’s all about workers. I was reading a book called ‘The Friction Project,’ which was recommended by a friend; [in that book] they talk about ‘the Ikea effect.’ If you know anything about Ikea, you go in, you shop around, you look for something, you see a nice bed… well, you buy a kit and then you assemble it.
