Control Charts vs Heat Maps
Heat Maps cause wild goose chases which lead to poor decisions and bad outcomes. Control Charts are the antidote. Here’s why:
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma For Hospitals” “Agile Process Innovation”and QI Macros [software].
“I still find that people out there are still trying to use heat maps to notice when things are shifting. Heat maps are like a snapshot of any given space-time, monthly, weekly, whatever it is, of what may be out of whack or in whack compared to certain goals somebody set somewhere.
