Learn to Ask for Help!
Even with QI Macros, people sometimes try to do things the hard way without thinking there might be an easier way. One user waited until the ASQ WCQI convention to ask for help. We could have saved her a lot of time if she had emailed or chatted months ago.
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“I was out at the American Society for Quality conference this last week and one of our groups of users came up and one of the women said, “Well, I update these 91 control charts every week and it takes me like a day and a half, and isn’t there an easier way?”
