Just Fill Out Those Forms
Quality management systems have lots of forms. Don’t complain, just do it.
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“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“When I was at US West (the phone company), it seemed like every week, somebody would come up with some new standardized form that we had to fill out to get something done. Everybody else would bitch and moan about it, and I would just go grind my way through it, and fill it out and be done with it.
