Is Your Customer Bothering You?
Is your customer bothering you? Do they make you angry sometimes because they won’t do what you want them to do? Here’s how to think about it:
“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“My friend Shelle Rose Charvet wrote a book called “The Customer Is Bothering Me” and I thought that that was kind of a good thought to think about for a little bit. Do you ever get kind of angry with your customer for not doing what your customer needs to do to make life easier for you?
