Credit Card – Lean Six Sigma Moneybelt

Improvement Insights Blog

Posts tagged "Credit Card"

Lean – Unnecessary Processing of Online Credit Cards

Almost every time I purchase something online, I see a form that looks like this:

The Credit Card Type and Credit Card Number are redundant resulting in unnecessary duplication and processing

    • AMEX card numbers start with a “3”
    • Visa card numbers start with a “4”
    • Mastercard numbers start with a “5”
    • etc.

There is no reason to ask for both. The number will tell you what kind of card you’re processing. Every day, across millions of transactions, customers are asked unnecessarily for a Credit Card Type. This is a type of waste. It irritates me.

Posted by Jay Arthur in Lean, Service.