Why Aren’t People Using Control Charts? A Root Cause Analysis
After a hundred years, people still aren’t using control charts. Here’s why:
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“Well hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software].
“Control charts just turned a hundred years old, but if you look at the adoption rate for control charts it’s been pretty flat. You see it mainly in manufacturing, you don’t see it much in healthcare.
“We attend two big healthcare quality conferences: At the Magnet conference, out of hundreds of posters, 89% use line and bar charts (which I consider to be last-century technology).
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