Communication – Lean Six Sigma Moneybelt

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Team Communication Costs

People often ask me, how big should an improvement team be? My answer: as small as possible.

In Fred Brooks’ Mythical Man Month, he points out that communication pathways increase in a nonlinear fashion. The formula is simple:

(n2-n)/2

Where n is the number of people on a team.

  • 2 people = 1 connection (4-2)/2
  • 3 people = 3 connections (9-3)/2
  • 4 people = 6 connections (16-4)/2
  • 5 people = 10 connections (25-5)/2
  • 6 people = 15 connections (36-6)/2
  • 7 people = 21 connections (49-7)/2

The bigger the team, the more time is spent on discussion and communication, not progress.

Posted by Jay Arthur in Jay Arthur Blog, Lean, Six Sigma.