Lean Six Sigma Visually
Visual Thinking for Lean Six Sigma
If you want everyone to have the same mental model of a problem, the fastest way to do it is with a picture.
- David Sibbet.
Dan Roam created a tool for visual thinking and problem solving that directly applys to Lean Six Sigma.
I've modified his map to use Lean Six Sigma tools and methods.
Simple/ Elaborate |
Quality/ Quantity |
Vision/ Execution |
Individual/ Comparison |
Change/ As-is |
|
---|---|---|---|---|---|
Who/ What (Picture) | Product/Service |
Product/Service |
Tree Diagram |
Product/Service |
Product/Service |
Why? (Plot) Six Sigma |
Control Chart |
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How Much (Chart) Six Sigma |
Fishbone Diagram |
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Where? (Map) | |||||
When? (Timeline) | |||||
How? (Flowchart) |
Problem Solving - A Story Told With Pictures
The average manager will only look at a spreadsheet for 5-to-10 seconds. Turn the numbers into pictures that convey all of the information needed in a handful of charts and diagrams that can be easily grasped.
When it comes to problem solving, we need to answer: Who? Why? How Much? Where? When? and How? And we can do it with pictures, charts and diagrams.
- Why? Control chart of current performance (e.g., defects, deviation, delays)
- How Much? Pareto charts of defects or histograms of deviation
- Where? Spaghetti diagram of workspace and product flow
- When? Value Stream Map of process flow and delays (arrows)
- How? Flowchart of process, action plans for improvement and control plan