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I have a dream: Imagine a world where there are no mistakes, errors, delays or defects in products or services. Imagine how the fast, flawless delivery of products and services would eliminate much of the turbulence and worry from everyday life. Imagine how smooth and effortless every business transaction would become. Imagine how the absence of waste and rework would reduce the cost of everything by as much as one-third and lead to a greener planet because we wouldn't need to use more energy to rework flawed products or burden landfills with unusable products, materials or chemicals. Imagine how high quality products and services would make customers more secure that they are spending their money wisely which will lead to greater demand which will lead to full employment

Corporate Mission: To help businesses, small and large, service and manufacturing, use the Magnificent Seven tools of Lean Six Sigma to drive dramatic performance improvements that will create an unstoppable global economy:

Focus - Laser-focus to pinpoint the 4% of any business that produces over half of the waste, rework, and lost profit (the 4-50 Rule).
Improve - Reduce or eliminate delay, defects and variation in all business processes.
Sustain the Improvement - Use control charts and histograms to measure, monitor and sustain new levels of performance.
Honor Your Progress - recognize, reward and refocus on the next 4%.

KnowWare works with companies that want a short-cut to Lean Six Sigma results.

Personal Mission: To help people everywhere use the essence of KnowWare to live better lives:

Change the Past by debugging your mental software
Design the Future using the simple secrets of Effortless Achievement
Power the Present by upgrading your mental software to include the strategies of genius.

KnowWare News

2020 Highlights and Upcoming Events

Jan 14: Microsoft stops supporting Windows 7
Feb 24-25: Exhibiting at ASQ LSS Conference in Phoenix
Mar 25-26: Jay speaking and exhibiting at Lean Six Sigma World Conference in Orlando
May 3-6: Jay speaking and exhibiting at ASQ World Conference in Columbus
Sep 15-16: Exhibiting at NAHQ Conference in Indianapolis
Oct 7-9: Exhibiting at Magnet Conference in Atlanta
Dec 7-9: Exhibiting at IHI Conference in Orlando

Prior Years Highlights

September 2019 - Jay presents How to Create a World Class Improvement Poster at 2019 NAHQ Conference
September 2018 - Jay presents Agile LSS for Healthcare at 2018 NAHQ conference in Minneapolis
Feb 2017 - Jay Arthur speaker at ASQ Lean Six Sigma Conference in Phoenix
August 2016 - Lean Six Sigma for Hospitals, 2nd edition, published by McGraw Hill
Feb 2016 - Jay Arthur speaker at ASQ Lean Six Sigma Conference in Phoenix
Jan 2016 - QI Macros celebrated its 20th Anniversary
Feb 2015 - Jay Arthur’s article, Roadmap to Savings, is featured in Quality Progress Magazine.
June 2015 – QI Macros® is granted certified status by the US Air Force
Aug 2013 - Jay Arthur, keynote speaker at Lean Six Sigma World Conference in San Diego
January 2012 - Online Yellow Belt Certification announced
January 2012- KnowWare International Receives A+ Rating by Better Business Bureau
February 2011 - Lean Six Sigma for Hospitals published by McGraw Hill
January 2011 - Free Lean Six Sigma Money Belt Training Series released
December 2010: Lean Six Sigma DeMYSTIFieD, 2nd edition published by McGraw Hill
May 2010: QI Macros receives 5 Star "Spectacular" rating from CNET
March 2010: KnowWare International Inc listed as the 15th largest software developer in Denver by the Denver Business Journal
November 2009: Double Your Profits announced as a Best Books Award Finalist