Breakthrough Improvement with QI Macros and Excel

Find the Hidden Low-Hanging Fruit in Your Business

I started using your materials several years ago when I worked in hospital quality improvement. My favorite find was a $1 million-dollar-a-year cost overrun on medicare patients who were being released a day later than they should have.

I used the data detail of the cost overrun to create a Pareto chart that showed that over 80% of the cost could be attributed to one small practice of three physicians. That sure caused a new rumble in the room and the cost overrun nearly disappeared overnight.

Thanks again for all you do to make quality improvement easy.

- Kitty Frank

In any business, there are three silent killers of productivity and profitability:

  • Delay
  • Defects
  • Deviation

Are sluggish, error-prone processes costing your customers, time and money? Want to make your company more productive and profitable?

Breakthrough Improvement with QI Macros and Excel offers a streamlined and simple way to learn this revolutionary improvement method and tools.

Breakthrough Improvement with QI Macros and Excel covers the essential methods and tools that you need to start reducing delay, defects and deviation immediately.

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