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Hacking Lean Six Sigma Training

In the early 1990s, I took a control chart class that lasted five days. We learned decision trees and how to calculate control chart formulas with a calculator. I knew that the phone company would never tolerate five-day trainings for 70,000 employees and I knew that few of our employees would tolerate calculating these formulas manually. The only way to remove this barrier was to automate it. Here’s how I did it.

Let’s stop teaching people things they don’t need to know. It’s waste. When I automated everything, it shortened the training and increased retention and results. You can too.



“Hi, I’m Jay Arthur.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, QI Macros, Six Sigma.

*Latest webinar: 7/11/19 QI Macros Webinar

Over 30 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Excel, QI Macros, Webinar.

*Next Upcoming Webinar: Free QI Macros Live Webinar, 8/13/19 at 9:30 a.m. MDT

Register for the upcoming FREE QI Macros Live Webinar, happening Tuesday, August 13th, 2019 at 9:30 a.m. MDT.

Learn more about it in the video below, and register at THIS link.

What:  FREE QI Macros – Lean Six Sigma SPC Software for Excel Webinar.

When: Tuesday, August 13th, 2019 at 9:30 a.m. MDT

Where:  Join online from wherever you are.

How:  Register for the webinar HERE.

Posted by Jay Arthur in Excel, QI Macros, Webinar.

One and Done

This phrase popped up at the Lean Six Sigma World conference. Here’s what it means: Don’t be a “one-trick pony.”



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“I was down in San Antonio for the Lean Six Sigma World Conference and I heard a phrase that I don’t think I’ve ever heard before. The phrase was, “One and done.” “One and done.”

“Now, it turns out what they were talking about was people were getting their Green Belt training and guess what? They do one project and then they’re done. They got their certificate… you know, they’re certified, and that gives them a little bit better job, but then they don’t go on to do any more projects.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Will It Work Here?

Agile Lean Six Sigma approach will rapidly answer this question. One-day Yellow Belt problem solving will get results where Green Belt and Black Belt training may not.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software].

“I was out at the Lean Six Sigma World Conference in San Antonio there was a very interesting presentation about Yellow Belt trainings. What they found was that if they did it a certain way (which is the way I’ve been doing it for the last twenty years) that they got better results. Well, that’s kind of cool, right?

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Six Sigma Project Birthdays

If you have to throw a birthday party for your improvement project because it isn’t complete, you’re not alone, but you’ve lost sight of the outcome.



“Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software].

“At the Lean Six Sigma World Conference I heard another phrase that I had never heard before: “Project Birthdays.” What? A project that has lasted so long, a year later it’s having a birthday and it’s still not done yet. In one of the studies the Green Belt teams had as long as 16 months to complete a project.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

Six Sigma Unicorns

One session at the Lean Six Sigma World conference presented findings from of a study of successful Lean Six Sigma implementations. If you think your company can become a unicorn, watch now:



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software].

“I was in San Antonio at the Lean Six Sigma World Conference and there was a presentation by a couple of consultants about a study they’d done on successful Lean and Six Sigma deployments. Now, unfortunately it was a little skewed, because the minimum size of the company was 150 million dollars going up to about 750 million dollars, so you have Fortune 500 companies with deep pockets.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

6/12/19 QI Macros Webinar

Over 70 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)



If you saw a feature demonstrated in the webinar that might have been added to QI Macros after the version you’re using (for instance, the “Find Tool” search feature or the automated Value Stream Map), you may need to purchase an upgrade to bring your QI Macros to the current version.

Posted by Jay Arthur in Jay Arthur Blog, Webinar.

Jay is the Fourth Horse of Statistics

Everyone thinks I’m a statistician by trade, but nothing could be further from the truth. Here’s my journey.



“Hi, this is Jay Arthur, author of “Lean Six Sigma Demystified” and the QI Macros [software]. I’m here in Maui Kaanapali Villas in Maui.

“One of the things that I want you to think about is because I wrote the QI Macros, everybody thinks I’m a statistician or something, but… the truth is a little bit further from that.

“Suzuki the Zen master had a story of four horses: One ran easily, one you had to flog it a little bit, one he had to flog a little more, and the fourth one you had to flog a lot to get it to move.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Statistics.

Are Limiting Beliefs Stopping Your Improvement Projects?

Everyone has limiting beliefs and they could be stopping your improvement projects. Here’s why and what to do about it.  



“Hi, I’m Jay Arthur, author of “Lean Six Sigma for Hospitals” and the QI Macros [software]. I want to talk to you about something that sounds a little bit out of the Six Sigma ballpark.

“One of the things I’ve noticed is people will develop limiting beliefs about what’s possible. They’ll say, “Well, I can’t fix that because…” or “I can’t do this because my boss won’t let me,” or “I can’t do this because management doesn’t understand control charts, performance charts,” …or whatever.

Posted by Jay Arthur in Agile Lean Six Sigma, Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.