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What are You Secretly Telling Yourself About Lean Six Sigma?

No matter what you do or what you say, there’s a hidden “metamessage” back to yourself. What metamessages have you told yourself about Lean Six Sigma? www.qimacros.com

Posted by Jay Arthur in Jay Arthur Blog, QI Macros, Six Sigma.

Reducing Patient Falls – A Case Study

The Joint Commission Journal on Quality and Patient Safety (Feb 2018) has an article entitled “Temporal Trends in Fall Rates with the Implementation of a Multifaceted Fall Prevention Program.” Ouch! I believe the story could have been told easily with quality improvement tools, so here’s how I’d go about it. First, there are a number […]

Posted by Jay Arthur in healthcare, Jay Arthur Blog, QI Macros, Six Sigma.

Have You Fallen In Love With Lean Six Sigma?

I fell in love with Lean Six Sigma almost 30 years ago…but it takes some work to stay in love with Lean Six Sigma. Are you willing to do what it takes to make Lean Six Sigma your Valentine?

Posted by Jay Arthur in Lean, QI Macros, Six Sigma.

How Is Your Business Like a Banana?

Shigeo Shingo used this metaphor often. Find out why.

Posted by Jay Arthur in Lean, QI Macros, Six Sigma.

Hospital Costs a “Hungry Tapeworm on U.S. Economy” says Warren Buffett

I have been thinking for some time that someone would come along, start buying up hospitals and forcing them to adopt the Lean principles of Amazon and Six Sigma to achieve the “science and evidence” that Don Berwick has been challenging the IHI to adopt. http://money.cnn.com/2018/01/30/news/companies/amazon-berkshire-jpmorgan-health-insurance/index.html Warren Buffet has the money, but usually invests in […]

Posted by Jay Arthur in healthcare, Lean, QI Macros, Six Sigma.

Using Lean to Do Your Taxes

I started using TurboTax to do my taxes years ago. I used to gather up my 1099s and W-2 and everything else and spend a whole day doing my taxes. Your taxes may not be as complicated as mine, but think of these forms as “work in process” (WIP). I was doing them in a […]

Posted by Jay Arthur in Lean, QI Macros.

Are You Wasting Time in Six Sigma?

Are you wasting time in Six Sigma on unnecessary steps? Here’s how to kick start your improvement efforts.

Posted by Jay Arthur in Lean, Six Sigma.

Your Friend, The QI Macros Website Search Box…

If you’ve used QI Macros for any length of time, you’ve undoubtedly run across something you had questions about. Let us clue you in to a secret weapon: The QI Macros search box. Located on the top right corner of every page of the QI Macros website, this can come in handy if you’ve got […]

Posted by Jay Arthur in Jay Arthur Blog.

Six Sigma Triage

People sometimes hesitate to tackle the Big Hairy Audacious Problems (BHAP) using Six Sigma. They start with something trivial. Trivial problems have limited data. The BHAP problems have better, more detailed data. Tackle the Worst First!

Posted by Jay Arthur in Jay Arthur Blog.

More Six Sigma Project Mistakes

If you’re not getting the results you want from Six Sigma, there might be a problem in the development of your projects. Here are some of the mistakes I see in Six Sigma projects.

Posted by Jay Arthur in Jay Arthur Blog, Six Sigma.