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4/23/19 Agile Lean Six Sigma Webinar

Almost 50 people signed up for this webinar to hear Jay Arthur’s take on the 20th century origins of Lean and Six Sigma, and where he feels it’s headed in the 21st century.


Posted by Jay Arthur in Jay Arthur Blog.

Process Before Projects

You’ve heard the phrase “Cart before the horse?” Well One Agile company learned a similar phrase during their implementation. Save yourself a lot of time and effort by learning this simple phrase.


Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

3/11/19 QI Macros Webinar

Almost 60 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)

Posted by Jay Arthur in Jay Arthur Blog.

Living Exponentially

The job description of the future doesn’t involve manual labor or basic thinking skills. The future will challenge all of us. Here’s why.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

The Elephant in the Room

At the 2019 ASQ Lean Six Sigma Conference in Phoenix, a number of Black Belts from major companies told me about the Elephant in the Room that they were afraid to discuss with management even though it was harming their Lean Six Sigma effort.

This isn’t the first time I’ve heard this story in companies ranging from manufacturing to healthcare.

Watch now to find out what it was.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.

Accelerating Lean Six Sigma Exponentially

At the ASQ Lean Six Sigma Conference in Phoenix, they said that the world is accelerating exponentially. Is Lean Six Sigma accelerating exponentially? If we use Agile methods to accelerate Lean Six Sigma, we can move Lean Six Sigma into the 21st century.

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, Lean, Six Sigma.

2/13/19 QI Macros Webinar

Almost 80 people signed up for this webinar, with Jay Arthur demonstrating how to use some of the useful features of QI Macros, as well as some of the new features introduced in recent versions of the software.

Some attendees were familiar with the software and already use it, some had only begun to use it; all were interested in learning new ways that QI Macros can help them with their Agile Lean Six Sigma and Quality Improvement efforts. (You can hear him answering questions and comments typed in by webinar attendees.)

Posted by Jay Arthur in Excel, QI Macros, Six Sigma.

Have You Ever Read Most of a Book Only to Discover…

…that you are missing 32 pages? Here’s a photo of my copy of David Baldacci’s novel, Long Road to Mercy:

Missing 32 pages

Started reading the page only to find a character that couldn’t be at the bottom of the Grand Canyon at this point in the book. Just when it starts building up to a resolution, I’m sent backward in time.

This is not my idea of hassle-free.

Posted by Jay Arthur in Jay Arthur Blog.

Trendlines Are Rarely Improvements

At the 2018 Magnet Nursing conference in Denver, I saw many improvement posters using line or bar charts with an added trend line to show improvement. Unfortunately, few of the trends were valid. Here’s why:

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog, QI Macros, Statistics.

Don’t Cook A Meal If You’re Not Going to Do the Dishes

Many improvement teams fail to go the extra mile to lock in their improvements. Here’s why and what to do about it:

Posted by Jay Arthur in Improvement Insights, Jay Arthur Blog.