{"id":7490,"date":"2025-07-22T01:00:03","date_gmt":"2025-07-22T07:00:03","guid":{"rendered":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/?p=7490"},"modified":"2026-02-18T13:46:01","modified_gmt":"2026-02-18T20:46:01","slug":"arthurs-law-of-process-improvement","status":"publish","type":"post","link":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/arthurs-law-of-process-improvement\/","title":{"rendered":"Arthur&#8217;s Law of Process Improvement"},"content":{"rendered":"\r\n<p>Arthur&#8217;s Law: The unexamined process becomes increasingly sluggish and error-prone.<\/p>\r\n<p><em>Download my free ebook, <a href=\"https:\/\/www.qimacros.com\/pdf\/Agile-Process-Innovation.pdf\" target=\"_blank\" rel=\"noopener\">Agile Process Innovation-Hacking Lean Six Sigma for Results<\/a>.<\/em><\/p>\r\n\r\n\r\n\r\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/1043948369?title=0&amp;byline=0&amp;portrait=0\" width=\"720\" height=\"405\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\r\n\r\n\r\n\r\n<p>&#8220;Hi, I&#8217;m Jay Arthur, author of \u201c<a href=\"https:\/\/www.amazon.com\/Lean-Six-Sigma-Hospitals-Improving\/dp\/1259641082\/\">Lean Six Sigma For Hospitals<\/a>\u201d and <a href=\"https:\/\/www.qimacros.com\/demo\/\">QI Macros [software]<\/a>.<\/p>\r\n<p>&#8220;I want to introduce you to what I call \u2018Arthur&#8217;s Law.\u2019 That&#8217;s my law, which is \u2018The unexamined process becomes increasingly sluggish and error-prone.\u2019<\/p>\r\n<p>&#8220;Things don&#8217;t just stay [static], they just get more sluggish and more error-prone. People add more workarounds, and the workarounds cause more defects and mistakes and errors and waste and rework and lost profit and patient harm and whatever it is.<\/p>\r\n<p>&#8220;\u2018The unexamined process gets more and more sluggish and error-prone.\u2019 So what process have you been ignoring for a while that could use some TLC &#8211; some tender loving care and the eyes of Quality Improvement.<\/p>\r\n<p>&#8220;That&#8217;s my Improvement Insight for this week. Let&#8217;s go out and improve something this week.&#8221;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Arthur&rsquo;s Law: The unexamined process becomes increasingly sluggish and error-prone. Download my free ebook, Agile Process Innovation-Hacking Lean Six Sigma for Results. &#65279; &ldquo;Hi, I&rsquo;m Jay Arthur, author of &ldquo;Lean Six Sigma For Hospitals&rdquo; and QI Macros [software]. &ldquo;I want to introduce you to what I call &lsquo;Arthur&rsquo;s Law.&rsquo; That&rsquo;s my law, which is &lsquo;The [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":7787,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[290],"tags":[611,472,168,140],"class_list":["post-7490","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-improvement-insights","tag-arthurs-law","tag-process","tag-qi-macros","tag-quality-improvement"],"_links":{"self":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/7490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/comments?post=7490"}],"version-history":[{"count":7,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/7490\/revisions"}],"predecessor-version":[{"id":7780,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/7490\/revisions\/7780"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media\/7787"}],"wp:attachment":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media?parent=7490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/categories?post=7490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/tags?post=7490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}