{"id":5476,"date":"2022-02-08T01:00:32","date_gmt":"2022-02-08T08:00:32","guid":{"rendered":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/?p=5476"},"modified":"2021-12-27T11:03:40","modified_gmt":"2021-12-27T18:03:40","slug":"surprising-my-first-employee","status":"publish","type":"post","link":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/surprising-my-first-employee\/","title":{"rendered":"Surprising My First Employee"},"content":{"rendered":"\r\n<p>Some people think working long hours and putting in a lot of overtime is the red badge of courage. They are wrong. Here&#8217;s why:<\/p>\r\n\r\n\r\n\r\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/651627661?title=0&amp;byline=0&amp;portrait=0\" width=\"720\" height=\"405\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\r\n\r\n\r\n\r\n<p>&#8220;Hi, I&#8217;m Jay Arthur, author of \u201c<a href=\"https:\/\/www.amazon.com\/Lean-Six-Sigma-Demystified-Second\/dp\/0071749098\/\">Lean Six Sigma Demystified<\/a>\u201d and <a href=\"https:\/\/www.qimacros.com\/demo\/\">QI Macros [software]<\/a>.<\/p>\r\n<p>&#8220;When I first hired my first employee Adrienne she&#8217;d been working for <a href=\"https:\/\/en.wikipedia.org\/wiki\/Arthur_Andersen\">Arthur Andersen<\/a>, which was a big accounting firm, and she was used to working long hours like that was the \u201cred badge of courage.\u201d She said, &#8220;If you need me to work nights or weekends, I can do whatever that is. I can do whatever it takes.&#8221; I said in a very calm voice, \u201cWell, I think if we&#8217;re doing that, we&#8217;re not doing a very good job of running the business or managing it.&#8221; She looked at me kind of like \u201cWhat?\u201d I said, \u201cNo, if we&#8217;re doing a quality job, then guess what? If we have systems that work consistently then we don&#8217;t need all that overtime.<\/p>\r\n<p>&#8220;Now it&#8217;s not that every once in a while we don&#8217;t have to put in a little extra time to do something, but it&#8217;s rare, okay? It&#8217;s rare, it&#8217;s not a common occurrence. When you adopt a Quality mindset, when you start to simplify, streamline, optimize and innovate your business, guess what? You don&#8217;t have to work endless hours to make things happen. You just don&#8217;t.<\/p>\r\n<p>&#8220;Adrienne was a little freaked out about that, but she learned what I was saying, and that&#8217;s the way we&#8217;ve run the business for the last 20-some-odd years. As I added other employees, they started to discover that same thought, and that&#8217;s something I try and pass on to all of my employees: If we&#8217;re doing it right, we don&#8217;t have a lot of [overtime]. It&#8217;s unnecessary.<\/p>\r\n<p>&#8220;So that&#8217;s my Improvement Insight for this week: Start simplifying, streamlining, optimizing your business, and then you&#8217;ll find ways to innovate\u2026 and guess what? It won&#8217;t take as much time to do what you need to do, and you&#8217;ll have more time to do the things that are really important and less time fighting those crises.<\/p>\r\n<p>&#8220;Let&#8217;s create a hassle-free America; hassle free healthcare. Let&#8217;s go out and improve something this week.&#8221;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Some people think working long hours and putting in a lot of overtime is the red badge of courage. They are wrong. Here&rsquo;s why: &#65279;&#65279;&#65279; &ldquo;Hi, I&rsquo;m Jay Arthur, author of &ldquo;Lean Six Sigma Demystified&rdquo; and QI Macros [software]. &ldquo;When I first hired my first employee Adrienne she&rsquo;d been working for Arthur Andersen, which was [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":5524,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[290,3],"tags":[437,436,168,79,140,170],"class_list":["post-5476","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-improvement-insights","category-lean","tag-long-hours","tag-overtime","tag-qi-macros","tag-quality","tag-quality-improvement","tag-six-sigma"],"_links":{"self":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/5476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/comments?post=5476"}],"version-history":[{"count":5,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/5476\/revisions"}],"predecessor-version":[{"id":5536,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/5476\/revisions\/5536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media\/5524"}],"wp:attachment":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media?parent=5476"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/categories?post=5476"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/tags?post=5476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}