{"id":5077,"date":"2021-07-20T01:00:16","date_gmt":"2021-07-20T07:00:16","guid":{"rendered":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/?p=5077"},"modified":"2021-08-09T12:54:53","modified_gmt":"2021-08-09T18:54:53","slug":"countermeasures-mean-the-absence-of-pain","status":"publish","type":"post","link":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/countermeasures-mean-the-absence-of-pain\/","title":{"rendered":"Countermeasures Mean the Absence of Pain"},"content":{"rendered":"\r\n<p>How do you know when your countermeasures are working? Nothing bad happens. But it&#8217;s often difficult to notice unless you look back into past. We all have absence blindness &#8211; we can&#8217;t see what isn&#8217;t there.<\/p>\r\n\r\n\r\n\r\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/571291105?title=0&amp;byline=0&amp;portrait=0\" width=\"720\" height=\"405\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<p>&#8220;Hi I&#8217;m Jay Arthur, author of \u201c<a href=\"https:\/\/www.amazon.com\/Lean-Six-Sigma-Demystified-Second\/dp\/0071749098\/\">Lean Six Sigma Demystified<\/a>\u201d and <a href=\"https:\/\/www.qimacros.com\/trial\/30-day\/\">QI Macros<\/a> [software].<\/p>\r\n<p>&#8220;Now, I don&#8217;t know about you, but I spent the last year and a half wearing a mask, washing my hands and staying out of crowds. Surprisingly enough, I didn&#8217;t get COVID and my wife and I went to the Grand Canyon and Yellowstone and went to Hawaii on vacation, but we didn&#8217;t catch COVID. Something else I noticed: I didn&#8217;t get a cold or any kind of intestinal virus or anything else for that matter. I can&#8217;t remember a year of my life where I didn&#8217;t catch a cold.<\/p>\r\n<p>&#8220;Now that&#8217;s one of the things about Quality Improvement: once you start using countermeasures like a mask, you cannot notice the things that didn&#8217;t go wrong because it just works properly. I think that&#8217;s one of the problems with what we do; if you simplify, streamline and optimize everything, guess what? Nobody notices because everything runs smoothly and everybody can go home at night and everybody\u2026 doesn&#8217;t have to work weekends and long hours and overtime, right? Customers don&#8217;t whine and complain like they used to, right? It&#8217;s the absence of pain that lets you know that what you&#8217;re doing is working.<\/p>\r\n<p>&#8220;So that&#8217;s my Improvement Insight for this week: Let&#8217;s use those countermeasures, and those countermeasures are going to smooth things out and you&#8217;ll know that they&#8217;re working because nothing bad happens. I\u2019m not saying some people didn&#8217;t get COVID even if they were a mask or whatever, I\u2019m just saying that using the countermeasures available to you, no matter whether it&#8217;s COVID or a production line or a hospital emergency room, it does not matter. If you start using those countermeasures consistently, guess what? You may not ever notice what you&#8217;ve prevented.<\/p>\r\n<p>&#8220;Let&#8217;s go out and improve something this week.&#8221;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>How do you know when your countermeasures are working? Nothing bad happens. But it&rsquo;s often difficult to notice unless you look back into past. We all have absence blindness &ndash; we can&rsquo;t see what isn&rsquo;t there. &#65279; &nbsp; &ldquo;Hi I&rsquo;m Jay Arthur, author of &ldquo;Lean Six Sigma Demystified&rdquo; and QI Macros [software]. &ldquo;Now, I don&rsquo;t [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":5086,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[320,290],"tags":[276,129,330,140],"class_list":["post-5077","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile-lean-six-sigma","category-improvement-insights","tag-agile-lean-six-sigma","tag-countermeasures","tag-covid-19","tag-quality-improvement"],"_links":{"self":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/5077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/comments?post=5077"}],"version-history":[{"count":5,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/5077\/revisions"}],"predecessor-version":[{"id":5228,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/posts\/5077\/revisions\/5228"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media\/5086"}],"wp:attachment":[{"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/media?parent=5077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/categories?post=5077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qimacros.com\/lean-six-sigma-blog\/wp-json\/wp\/v2\/tags?post=5077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}